| THE READER Board Report: Owner Involvement Producer Profile: Clasen's European Bakery A Holiday Baking Guide for Special Diets Recipes & Drink Recommendations
|
![]() |
|||||||||
Customer Comments |
||||||||||
A: I think you raise some good points about items being on special and the frequency of them being on sale. Some things on special do really well for us and some do not work as well, but ultimately these specials are driven by the manufacturers. Certain companies tend to promote their lines through sales and others do not. BioNature does an excellent job of supporting their product and when they put their GF pasta on a deal I will definitely put it on sale. I appreciate your feedback!! I will also look for an Org. Raw Almond Butter deal as well. Thanks!! Dean Kallas, Grocery Manager
A: Yes, many stores do merchandise products at children’s eye level to capitalize on. However, children are very much part of the shopping here; we even have kid-size carts for them to use. But, based on your comment, we will review the location of sugary foods targeting kids. By the way, we do have a candy-free checkout aisle for parents if they need this option. Thank you, Wynston Estis, Asst. Store Manager
A: ‘Tis the season already? We will have them in soon! Andy Johnston, Produce Manager
A: Wow, what a great compliment! I will pass this on to Amber who does our displays. Thank you very much for letting us know your feelings. Brendon Smith, Communications Manager
A: Thanks for the comment. We struggled with this decision for a while, but the constant disappearance of spoons and the difficulty of tracking them down, getting them washed and making sure they were labelled made it necessary for us to make the switch. Dan Moore, Juice Bar Manager
A: Thanks for writing. We still carry the conventional. Our supplier got bought out and there’s been a bit of confusion and supply problems on their end. Hopefully this will return to normal soon. Dan Moore, Deli Manager
A: We are proud to offer many great products from local farmers and businesses. Thanks for your support. Matt Hofstede, Grocery Supervisor
A: Hi, thanks for the compliment! We have these samplers on the second Friday of the month, November through April. In May, June and July, we grill out on the second Saturday of the month. We hope to see you at the next one! Brendon Smith, Communications Manager
A: Thank you for your comment. Our giveaways for the past few years (with the exception of the lunch bags)—caps, t-shirts, bandanas, etc.—have been made in the U.S. and union-made when possible. I made the unfortunate decision to buy the lunch bags we had because the ones made in the U.S. (our rep couldn’t find any union-made) would’ve taken longer to receive and print than we had—10 weeks when the Annual Membership Meeting was eight weeks away. All future giveaways will either be union-made, made in the U.S. but sweatshop-free, or Fair Trade. Brendon Smith, Communications Manager
A: Hi! We do carry alcohol-free echinacea. HerbPharm, Eclectic Institute and Simplers all provide us with echinacea glycerites. Just ask anyone in the Health & Wellness department to point them out to you. Thanks for your inquiry. Lisa Stag-Tout, General Merchandise Manager
A: Thanks for writing. We felt that while we had a decent variety of vegetarian dishes, we only had two meat dishes. Since our meat salads had extremely high sales, I felt it was in our best interest to develop a few new selections for those wishing to buy meat. This isn’t to say we won’t continue developing veggie salads, but I felt we should focus on one thing at a time. The pan bagna shortage is strictly a supply problem; we continue to order them and hopefully this will be straightened out soon. Dan Moore, Deli Manager |
||||||||||
|
||||||||||