Write Us!
We welcome your comments and give each one attention and serious consideration. Send them to or fill out a Customer Comment form in the Owner Resources area. Each month a small selection is printed in the Reader. The rest can be found in the commons or in the binder near Customer Service. Thank you!

Yummy and satisfying

Q: Today’s Curry Butternut Stew—very good. Satisfying and nourishing. Thank you.

A: Thanks for the feedback—nice to hear! -Josh Perkins, Kitchen Manager

Salt overload

Q: Help! I love the Florentine burgers, as do my kids, but more than once in the last 3 months they have been so salty we can’t eat them. What’s up—and how about trying no salt in recipe since it also has tamari? I’ve noticed eggless egg salad also too salty at times also. Is there a taste test to regulate the salt? Thanks. I love the deli foods.

A: We do indeed taste test our food to check salt (and other seasoning) levels but the level of salinity in individual palates varies a great deal. I have looked at the recipes and agree that the salt can be reduced in the burgers. Thanks for bringing it to my attention. -Josh Perkins, Kitchen Manager

So Delicious

Q: There’s another dairy free/soy free yogurt out there now “So Delicious” made with coconut milk. They make awesome ice cream too! Much better than the rice or oat stuff!

A: Great idea! They should be in by the time you read this. -Matt Hofstede, Grocery Supervisor

Product request

Q: I’d love to see you carry the Namaste brand in your baking items... They have great brownie, cookie, cake, muffin, and pancake mixes that are gluten free/dairy free and they taste awesome!

A: Thanks for requesting the Namaste line. We will keep these products in mind for the future. In the meantime, they are available for special order. -Alex Risch, Assistant Grocery Manager

Keeping clean

Q: How about some hand wipes at the door when you exit?

A: I have been trying to find sanitizing wipes that are not ridiculously expensive and are environmentally friendly and haven’t had any luck. So, I have decided to just purchase the Purell brand. They should be available for use by the time this goes to print. -Jim Jirous, Maintenance Coordinator

More meetings

Q: I think that if there is a way to have 5-10 annual mtgs with a member only allowed to go to one of them and maybe separated into different focus groups by mtg. Not really a need for food & beer for all either. Maybe the Co-op could start a free clinic that of course isn’t quite free.

A: I rather like the idea of regularly scheduled member (info) mtgs. Maybe quarterly in the Community Room. I think 5-10 AMMs would be hard to manage and even without food and/or beer, expensive (labor-wise). The Reader does work to educate members and focus groups are scheduled for general, as well as specific, issues. A health clinic? I think we should leave that to those that specialize in that field! -Anya Firszt, General Manager

More fetaliciousness

Q: Caspian Café used to make a wonderful Kuku Sabzi sandwich. The last time I bought one, the feta slice was a tiny piece about 1/2” x 1/4” on each half of the sandwich. A major part of the glory of this sandwich was the full-size piece of feta—I hope they bring it back. I won’t buy this again unless I can determine the feta provided.

A: Thank you for the feedback regarding the amount of feta on the Kuku Sabzi you purchased. You’ll be happy to know that I passed a copy of your comment on to the owners of Caspian Café, and they are looking into the issue. Thanks again! -Alex Risch, Assistant Grocery Manager

A forgotten air vent

Q: There appears to be black mold growing on the air vent above the strawberry case in produce dept. Yuck! Please clean it. Thx.

A: Thanks for the “heads up.” All the honeycomb filters get removed and cleaned twice a year, but that one got missed last round. The black stuff was not mold, but dust and dirt captured from the air in the coolers. Because of the fact that produce is grown in the dirt, it is especially hard to keep those filters clean. -Jim Jirous, Maintenance Coordinator

Book suggestion

Q: Why not stock John Robbin’s latest book, The Food Revolution, in the book department? You already stock his Diet for a New America.

A: Thanks for the suggestion—we do carry this book. It’s just not on the shelf this week because it keeps selling. -Lisa Stag-Tout, Wellness Manager

Black turtle beans

Q: Please don’t buy black turtle beans from China. Besides not trusting that they are truly organic, China has an abysmal civil rights record & continues its program of cultural genocide in Tibet.

A: The black turtle beans that we currently carry are of U.S.A. origins. We have found other distributors that carry black turtle beans also in case our main distributor is ever out of stock. -Jesse Jensen, Grocery Coordinator

Organic white whole-wheat flour

Q: Please bring in organic white whole-wheat flour—in bulk or Bob’s Red Mill has an excellent product that is less expensive than King Arthur. Thanks!

A: Thank you for your suggestion. We do now carry Bob’s Red Mill organic white whole-wheat flour in our aisle 4 baking section. -Jesse Jensen, Grocery Coordinator

Caught bear-handed

Q: Please shift the little packets of gummy bears up out of sight of kids-my daughter picks them up every time. In bulk section. Thanks.

A: Thank you for your suggestion. Unfortunately with the recent reset, the gummy bears are at a low level in the Willy Pack set. We will consider moving the up in future resets. -Jesse Jensen, Grocery Coordinator


Q: Please look into recent danger warnings about unsafe BPA levels in #7 plastic such as used in the refillable water bottles (water island).

A: Thank you for your comment. Our Cooperative Services Manager, Lynn Olson, wrote an article about Bisphenol A in our June newsletter (Volume 35, No. 6). It is also available on our website at www.willystreet.coop/node/489. -Jesse Jensen, Grocery Coordinator

Beets and gazpacho

Q: Chunky beet salad is not at Deli last couple months. I would like to buy 1-2 a month. Gazpacho. Would like to have it if only to know it’s around a month or 2 in summer.

A: Beets aren’t on the menu because we’ll have ‘em all winter, but we can bring them back. We stopped making gazpacho because no one bought any. -Dan Moore, Prepared Foods Manager

If I had three wishes...

Q: Your deli makes shopping fun. Great food and friendly staff! My new favorite is the curried cashew chicken. Old faves garlicky pasta and sesame kale. Three wishes would make me love our deli even more: 1. More nightshade-free main dishes (no tomatoes, potato, bell peppers, chilies or eggplant); 2. Less sugar and fewer sweeteners added; 3. Mark items with hormone-free milk products. Keep up the good work!

A: Thank you for the suggestions. I’ll pass them along to the Kitchen for more recipe development. Also, none of our items with milk have hormones! -Dan Moore, Prepared Foods Manager

Cookie craving satisfied

Q: I had the best chocolate chip cookie on Saturday. It was baked to perfection! Thanks for making my cookie craving delightful.

A: Thank you for taking time out of your day to pass on the compliments! -Dan Moore, Prepared Foods Manager