Write Us!
We welcome your comments and give each one attention and serious consideration. Send them to or fill out a Customer Comment form in the Owner Resources area. Each month a small selection is printed in the Reader. The rest can be found in the commons or in the binder near Customer Service. Thank you!

Taking measure

Q: Could you tell me where I might find a list of herbs/spices with the relative amounts of each, e.g.? tsp/cup, commonly used in soups and salads?

A: Hello. I’m not certain I know if there is such a reference available. If I had to guess though, 1/2 teaspoon would be a conservative amount for most herbs/spices in a recipe for something that serves 4 people, but it depends on the potency of each herb/spice you’re using. If you have a particular recipe you’re trying to create, I’d be happy to estimate what would seem like a reasonable amount. -Lynn Olson, Cooperative Services Manager

Stupidly, joylessly, lifelessly

Q: I just saw outside an employee being paid to pull dandelions from the lawn in back of the Coop. I think this is utterly ridiculous for several reasons. First—these plants are food! The Coop even sells dandelion greens from California!!! This is a prime example of the current paradigmacle stupidity. Second, aside from being food, why pull them up? They are pretty flowers that have a place in the ecosystem here and will be impossible and pointless to eradicate.

Hello people! We are nature! We don’t have to do things like this. We won’t be able to do things stupidly, joylessly, and lifelessly for much longer before it kills us.

A: Thank. We’ll take that into consideration. -Lynn Olson, Cooperative Services Manager

Nutritional information

Q: I love some of your homemade products but I’ve recently been diagnosed with type-2 diabetes and now need to count carbs and calories with each meal. Is there any way that some nutritional information can be included for some of your baked goods, hummus spreads, salad bar items? Or perhaps if not individually noted—a fact sheet? Thank you!

A: Hi there. Yes. We are shopping right now for the right software program to accomplish this. Thanks for keeping this on the radar. -Josh Perkins, Kitchen Manager

Today’s soup

Q: Suggestion: I would like you to post which soups are being served. Please post this on your website. Please do this on a daily basis. If you run out of a soup in the middle of the day, just say, “while it lasts” in parentheses. If you post the soups, daily it would save me the trouble of calling up the deli everyday. Thanks.

A: Thanks for writing. Our soup selection changes often throughout the day and we don’t currently have staffing to maintain accuracy. -Dan Moore, Outgoing Deli Manager

ESP suggestions

Q: I like the ESP practice and I hope it continues. I noticed that the canned tomatoes I usually get are no longer on sale. Could this be changed back? I also would like the coop to consider having an ESP for plain yogurt because it is healthier and more versatile for cooking. Thank you.

A: The cost of these tomatoes went up in Dec 2008, so we just raised the price in April by 20 cents. We did take them off of ESP, but decided to lower our price on the whole line rather than just the ground peeled. This was possible because our buyers were able to negotiate a deal to get a better cost from our supplier. I will think about adding a plain yogurt to ESP. Thanks for the idea and your feedback! -Dean Kallas, Purchasing Manager

Juice boxes

Q: Juice boxes. Please stock affordable juice boxes. 3/$2.89 is almost $1/box. That’s a lot for a small box of juice. Please stock 6-packs or 12-packs of Minute Maid or Juicy Juice or your choice but more affordable. This is a common item that I look for but have to travel for to get the product for less.

A: I have lowered our price on the juice boxes we carry. Hopefully they are more affordable for you. I will try to find one cheaper. Thanks for your suggestion. -Dean Kallas, Purchasing Manager

We’re famous!

Q: I find that the Willy Street Co-op is famous! Recently on a visit to Marquette, Mich., I stopped at a natural foods coop. When asked for my number, I said it was with a store in Madison, WI. They immediately said, “The Willy Street! We’d love to visit it; the newsletter is great!” So I thank you—all who direct and work here. I am gratified for the privilege to shop at the Willy Street.

A: Thanks so much! That’s great to hear! -Liz Wermcrantz, Willy Street Co-op

Lighten up

Q: Most of the sale coffee from Equal Exchange is dark roast. Please consider putting a medium roast on sale more often. Thank you.

A: Equal Exchange has a schedule for what they put on sale. I will suggest a medium roast sale to them. Thanks for your idea! -Dean Kallas, Purchasing Manager

Nothing compares 2U

Q: Dear Co-op Bakery, Nothing Muffins are a hot item—you should make more. A Sunday morning without a Nothing Muffin is a very sad day indeed... Nothing compares.

A: I have two more muffin pans on order to potentially thwart the empty nothing muffin dilemma. -Megan Blodgett, Deli Manager

Teach the children well

Q: Thank you so much to Lynn and the rest of the staff here at Willy Street for taking the time to talk with DeLong Middle School students today!

A: It’s always a pleasure! We’re committed to sharing our mission. -Lynn Olson, Cooperative Services Manager

Combustible compostables

Q: Regarding the person who felt it necessary to spend energy and time lambasting Jim Jirous’ reasonable explanation of why the Co-op is not pursuing composting: does it really need to be stated that the Co-op is not in the composting business? The Co-op is a GROCERY STORE, hello, disgruntled writer! The Co-op goes above and beyond to provide a large (and demanding) clientele with consistently high quality, local, organic, conscientiously minded food, business practices, atmosphere, etc., the likes of which are unparalleled in our town and probably in the Midwest for that matter. The fact that the Co-op is a huge proponent of local sustainable agriculture makes a much more significant environmental and social impact than does composting a marginal amount of waste (and yes, it is marginal in the big picture). I would encourage the writer and all the other people who write outraged letters over what really boils down to insignificant problems or self absorbed complaints to relax, lighten up and appreciate what the Co-op is rather than what it isn’t.

A: Thanks for your comments. -Liz Wermcrantz, Reader Editor

Jahil is swell

Q: Jahil was very helpful today in the deli!

A: Thanks! We love positive feedback. -Dan Moore, Outgoing Deli Manager

Access Discount praise

Q: Thanks you for working in the Access Discount... for those of us who could afford all organic before we had families and now need to buy more non-organic because of cost difference & limited financial resources... for those of us who have had to fight back tears as we get food from food pantries for the first time. Thanks for recognizing the need and helping keep good nutrition accessible.

A: Thank you for sharing your thoughts of support, despite the difficulties posed by the transition. -Lynn Olson, Cooperative Services Manager

Access Discount criticism

Q: I am very angry about no more membership break for regular retirees (seniors). I have a friend who gets social security disability along with other things and makes much more money monthly than I do.

A: Thank you for expressing your concerns with our changes to discounts. Moving to a “need-based” discount was a difficult decision, but a needed step to preserve the cooperative for every owner. -Lynn Olson, Cooperative Services Manager