Write Us!
We welcome your comments and give each one attention and serious consideration. Send them to or fill out a Customer Comment form in the Owner Resources area. Each month a small selection is printed in the Reader. The rest can be found in the commons or in the binder near Customer Service. Thank you!
Write Us!
We welcome your comments and give each one attention and serious consideration. Send them to or fill out a Customer Comment form in the Owner Resources area. Each month a small selection is printed in the Reader. The rest can be found in the commons or in the binder near Customer Service. Thank you!

Sushi ingredients
Q: Hello! We love the Co-op. My girls feel secure and well received by the workers and love your sushi. Having celiac, it is their quick-fix, go-to snack. You can imagine my shock at seeing there is high fructose corn syrup in the rice! This is unacceptable. So I’m sad that we can’t purchase your sushi. And I also want others to know what they’re getting. If possible, please encourage this company to figure out a different way of making rice. Sentry and Whole Foods sushi company has. Thanks.
A: I have forwarded your concern to Pau from Okinawa Sushi, and he responded: “There is no high fructose corn syrup in the rice. We use Nishiki rice. It is natural. The vinegar contains high fructose corn syrup. The other stores don’t list the ingredients of the sauces and vinegar like we do at the Co-op.” I understand your need for avoiding HFCS and I hope this helps. If you have any further questions, please let us know. –Melissa Reiss, Purchasing Assistant

Gummy Guys
Q: In the Willy Pack area of bulk food, there used to be “gummy guy” candy. Where did they go and will they be back…please?
A: Thank you for asking about the gummy guy candy. I’m sure others would like this questions answered as well. Alas, our supplier discontinued gummy guy candies. We are working to find another supplier for this product. Thank you. –Jim Green, Bulk Buyer-East

Peanuts, Peanuts!
Q: Thank you for the fresh peanut butter back! How about some peanuts in the shell?
A: Thank you for your comments. We all are pleased about the return of organic and dry roasted peanuts. There remains a peanut shortage. I hope we continue to receive them. We do have peanuts in the shell in aisle 5 with the potato chips. Thank you. –Jim Green, Bulk Buyer–East

Super Powerkraut
Q: No offense to the Fizzeology guy, but I miss the kimchi by the Powerkraut folks. I want my Powerkraut kimchi back!!! Please?
A: Unfortunately, Powerkraut is no longer available to us. The producer had a tough production year in 2011. After going through several different business reorganizations, Adrienne, the proprietor, is focusing on her CSA work. You can follow her on Facebook and check out her Home Fermentations kits so you can continue enjoying her delicious kimchi in your own home. Thanks. –Kelly Bloemke, Dairy Buyer-East

Receipts Online
Q: To save paper and such, wouldn’t it be nice to be able to access our receipts through the Willy Street Co-op website? Not sure if possible, but would be great help all around. Thanks.
A: Willy Street Co-op Communications and IT departments are in the middle of a website redesign project. Many new features for our customers will be provided once the new site is launched. Though at the onset, your feature request will not be available, it is a long-term goal to make it happen. Thanks for taking the time to complete the customer comment form, and for being an Owner! –James Phetteplace, IT Manager

It’s Aquaponic!
Q: Bravo for providing produce with aquaponic lettuce. This Co-op is always cutting edge!
A: Thanks for the positive feedback! We’re glad you enjoy the product, and appreciate your support. –Andy Johnston, Produce Manager–East

Product Selection
Q: Please carry an organic version of every item if it is available. There are many items I can’t get organic here and was thinking about shopping somewhere else where carrying organic is a high or top priority. Just today I couldn’t find organic trail mix, bagels, grapes.
A: Thank you for your comment! Upon selecting products for the Co-op, organic foods are the top priority over conventional while also putting a strong emphasis on local, sustainable and foods free of synthetic ingredients at prices that are reasonable. Alvarado Street Bakery makes an organic bagel found in our dairy coolers. Look for organic grapes in the Produce section during the summer months. This time of year, they are hard to come by and quite pricey. We stock Nature’s Bakery trail mix that isn’t 100% organic but contains organic ingredients. Please let us know if you have any specific product suggestions, especially an organic trail mix you fancy. Thanks! –Melissa Reiss, Purchasing Assistant

Here’s a Tip
Q: Need a tip jar for the coffee section. They do a great job.
A: Thank you for your kind suggestion. It is against policy for us to accept tips, but I’m sure the staff would really appreciate knowing this had been suggested. Thanks. –Gina Jimenez-Lalor, Deli Manager–East

Macaroons
Q: Thanks for the article on macaroons. I got a chocolate mint one. As good as promised!
A: I’m so glad you like them. Best. -Gina Jimenez-Lalor, Deli Manager–East

cheese poster
Q: Thanks for the great cheese info poster by the cheeses by deli work area.
A: We are so proud to be able to offer all of those wonderful cheeses. I’m glad you like the poster. Best. –Gina Jimenez-Lalor, Deli Manager–East

bulk bins
Q: Dried fruits and snacks in big bulk containers would be fantastic. Think of all the plastic baggies you’d keep out of the waste stream. At the Portland Co-op I used to work at, we used the big bins for these and it worked fine… just had to rinse out the bins a bit more often.
A: Thanks for the suggestion. There are three reasons we pre-package the products in Willy Pack bags. 1.) If we put these products in bins, we wouldn’t be able to offer the selection we now offer. Bins take more room. 2.) Many of these products do not dispense well from bins. 3.) Some of these products are quite expensive; a price on the label prevents loss. –Jim Green, Bulk Buyer–East

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