Do you have a suggestion on how we can improve accessibility at Willy Street Co-op?
Email us at info@willystreet.coop.
Language Accessibility
Focus Area | Notes | How to Access | Learn More |
LinguaLinx | LinguaLinx provides over-the-phone translation services in more than 300 languages. You’ll be connected with an interpreter in 30 seconds. We offer this service for free. | Stop by our Customer Service desks. | |
Ownership Materials in Spanish and Hmong | Available at our Customer Service desks. |
Physical Accessibility
Focus Area | Notes | How to Access | Learn More |
Aira | Aira’s mission is to remove barriers and make the world more accessible. Through remote video interpreting, Aira supports greater independence and more effective communication for both the blind and low-vision community at Willy Street Co-op. We offer this service for free. | Download the Aira app here: https://aira.io/aira-explorer-app/ | For more information about the Aira Explorer app’s features and a video showing how this service works, check out this YouTube video. |
Inclusive Environment Policy | We believe that staff, customers, vendors, and community members should always feel safe and welcome in our stores. This means everyone in our shared Co-op spaces should have: respect for all individuals, personal space and boundaries, respect for property, and policy compliance. | This policy is posted in each of our stores and at willystreet.coop/inclusive-environment | |
Motorized Shopping Carts | Available at the front of each retail location. | ||
Personal Shopping Assistance | Staff members are available to help customers shop upon request. | Stop by our Customer Service desks. | |
ADA Compliant Store Access | Wheelchair accessible bathrooms, seating areas, entrances, and parking lots. One restroom at each store also has a power-assist opener. | ||
Family Restrooms | |||
All-Gender Restrooms | |||
Online Shopping | Groceries can be ordered for pick up or delivery. |
Financial Accessibility
Focus Area | Notes | How to Access | Learn More |
Access Program | For those who have a financial need, you can apply for our Access Ownership Program. This program provides all of the regular benefits of Ownership, plus 10% off all Willy Street Co-op transactions, one free cooking class annually, and one free reusable tote bag for each person listed on your account. This program can be renewed yearly and spreads out the equity payments into smaller quantities over a longer period of time. | Visit one of our Customer Service desks to apply. | |
FoodShare | All three stores accept Wisconsin QUEST card payment. | ||
WIC | Willy North has been WIC-certified since 2016. | ||
Double Dollars | |||
Discount Produce | Find discount bins in our Produce departments. | ||
Free wifi | Available in our Commons. |
